Terms of service

Last updated: November 3, 2026

These Terms of Service (“Terms”) apply to your use of the Resume Experts USA website and any resume-writing or career-document service you request from us. By using the website or submitting a service inquiry, you agree to these Terms. If you do not agree, please do not use the website or services.

1. Our services

Resume Experts USA provides human-led resume writing and career-document support, including professional, executive, federal, student, and career-change resumes, LinkedIn profile writing, cover letters, and related guidance. The exact deliverables, timing, revisions, format, and price are determined by the package or written scope confirmed for your request.

2. Information and client cooperation

You agree to provide information that is accurate, complete, and yours to share. We rely on the details you provide to shape your documents, so delays, missing information, or late feedback may affect timing and the quality of the final result. You are responsible for reviewing every delivered document and confirming that it accurately represents your experience before using it.

3. Scope, drafts, and revisions

Included drafts, revision rounds, turnaround expectations, and communication channels depend on the agreed package. Please send feedback through the official channel and within the stated revision window. Work outside the confirmed scope, additional documents, or late changes may require a new quote or adjusted timeline.

4. Fees, cancellations, and refunds

Fees, payment timing, cancellation terms, and any refund or rescheduling options are confirmed before paid work begins. If a concern arises, contact us promptly at info@resumeexpertsusa.com so we can review the situation and determine the appropriate next step under the agreed scope.

5. Ownership and permitted use

After the agreed fees are paid, you may use the final documents prepared for you for your personal job search. Resume Experts USA retains ownership of its website, brand, original frameworks, templates, and other proprietary materials. You may not copy, resell, publish, or commercially redistribute those materials without written permission. We will not publish your personal resume or identifiable information as a sample without your permission.

6. Honest representation and no guaranteed outcome

You remain responsible for the truthfulness of all claims in your application materials. Our work is intended to improve clarity, positioning, and presentation; it cannot guarantee an interview, job offer, promotion, salary, or any other employment result. Hiring decisions are made by employers and depend on factors outside our control.

7. Website use

You may use the website only for lawful purposes. Do not attempt to interfere with the site, submit malicious or misleading information, impersonate another person, harvest data, or use our content to compete with or harm Resume Experts USA.

8. Communications

When you submit your contact details, you authorize us to respond about your inquiry or service. You may opt out of non-essential marketing messages at any time. Service and transaction communications may still be sent when necessary to fulfill your request.

9. Third-party services and links

Forms, hosting, payment tools, analytics, or external links may be provided by third parties. Their availability and terms are outside our control, and your use of them may be subject to their own policies.

10. Disclaimer and limitation

The website and general career information are provided on an “as available” basis. To the fullest extent permitted by applicable law, Resume Experts USA is not liable for indirect, incidental, or consequential losses arising from website use or employment decisions. Where liability cannot be excluded, it is limited to the amount paid for the specific service giving rise to the claim.

11. Changes to these Terms

We may revise these Terms as our services or requirements change. The updated version will be posted on this page with a new date. Continuing to use the website after changes are posted indicates acceptance of the revised Terms.

12. Contact

Questions about these Terms can be sent to info@resumeexpertsusa.com or by mail to 117 South Lexington Street, Suite 100, Harrisonville, Missouri 64701, United States.